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Frequently asked questions
General FAQ
To achieve optimal performance, break in your RAD speakers for approximately 80-100 hours at moderate listening levels. This process allows the components to settle and perform at their best. Begin with music that features a wide dynamic range for the best results.
For the best sound experience, position your RAD bookshelf speakers on sturdy stands at ear level, approximately 35-80 cm from the back wall. These speakers are engineered to deliver precise and immersive sound throughout the room, making them ideal for shared listening. Their advanced design minimizes room interference, ensuring consistent audio quality. Experiment with placement to discover the perfect setup for your space.
To set up bi-wiring for your RAD speakers: 1. Locate the two pairs of binding posts labeled HF (high-frequency) and LF (low-frequency). 2. Remove the metal jumper plates connecting the HF and LF terminals. 3. Use two pairs of speaker cables, connecting both to the same amplifier output (red to red, black to black). 4. Attach one cable pair to the HF posts and the other to the LF posts, ensuring correct polarity. 5. Secure all connections and test with music to confirm both high and low frequencies are functioning. Bi-wiring enhances sound quality by reducing interference.
No. Founders Batch pricing is all-inclusive. No additional tax or shipping fees are added at checkout. The price you see is the price you pay.
RAD speakers come with a 5-year limited warranty, effective from the date of purchase. This warranty is exclusively available to customers in Canada.
Yes, you can transfer your RAD product warranty within Canada. Just ensure you have the original proof of purchase. For more details, please check our warranty page.
RAD speakers are built to order to ensure each pair meets strict standards for performance and craftsmanship. Designed and built in Canada, RAD focuses on investing in premium components, careful assembly, and precise tuning rather than inflated marketing or unnecessary embellishments. The goal is simple: deliver honest, high-performance sound that offers real value to music lovers.
We understand that customers have diverse preferences for design and color. We include sturdy speaker stands that are about 24 inches tall to complement your RAD speakers. The speaker stands are included in the Chinook Limited Edition package.
Because pricing should be clear. Taxes, shipping within Canada, and essentials are included so there are no surprises, just unpack, hook up and start listening.
We build in small batches to maintain consistency, control costs, and ensure every speaker receives individual attention. Beyond the Limited Edition, material costs, time investment, and sustainability may require a different pricing structure.
No. The included bi-wire cables are part of the Founders Batch package to ensure early listeners experience the speakers exactly as they were tuned. In future runs, cables will be optional.
We don’t operate a traditional showroom. Our speakers are built in small batches in a home workshop environment and multiple locations, which allows us to focus on sound quality rather than overhead. To make purchasing easier, we provide detailed measurements, build information, and listening impressions, and we’re always happy to answer specific questions.
RAD speakers are built to order to ensure each pair meets strict standards for performance and craftsmanship. Designed and built in Canada, RAD focuses on premium components, careful assembly, and precise tuning rather than inflated marketing or unnecessary embellishments. The driving philosophy behind RAD is simple: true audiophile sound should not be reserved for a select few, it should be attainable for anyone who genuinely loves music.
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