If the Chinook doesn’t meet your expectations, you can return them within 30 days for a full refund. The customer is responsible for the return costs, including shipping and mandatory insurance covering the full value of the product. At RAD we want to be sure you are completely satisfied with our Chinook. We're so confident you'll love the Chinook, we offer a 30 Day Risk Free in Home Trial period within Canada. If, our Chinook does not fit with your system, simply return them within the 30 day trial period for a full refund. Please CONTACT US (https://www.rhythmacousticdevices.com/contact-4)t(https://www.fluance.com/contact/)o set up your Return Authorization. Once your Return Authorization is issued, you will receive instructions via email. Products must be returned in their original packaging. Because RAD products are packaged specially to protect them from any damage during shipping, and returning them without this packaging will void the refund. Once received, the product will undergo a thorough inspection to ensure it is in original condition. Please include all original components, including but not limited to: manuals. NOTE: Speaker wire and cables are only eligible for return if they are unused and returned in original packaging.

Before shipping anything back, email us to request a Return Authorization Code. This helps us process your refund quickly once the speakers arrive.

Shipping to you is included in our pricing. If you decide to return the speakers, you’ll be responsible for the return shipping and mandatory shipping insurance for the full value.

Yes. Please keep all original packaging. The speakers must be returned in their original boxes to ensure safe transport.

Once we receive the speakers and confirm everything is in order, your refund will be issued promptly.

Because pricing should be clear. We do everything possible to ensure your experience with RAD is enjoyable. Taxes, shipping within Canada, and essentials are included so there are no surprises, just unpack, hook up and start listening.